FAQ

What kind of shingles should I use?

The most common shingle is known as “composition”, or asphalt based embedded with fiberglass and topped with ceramic granules. Composition shingles are available in 20-year, 30-year, and 40-year warranty varieties. 50-year, and lifetime warranties are also available for an additional fee. Other common roofing materials include metal, tile, and, steel (stone coated). Click on the “Material Manufacturers” information bar to for additional information.

How much does a new roof cost?

Use our cost estimator and follow the prompts to calculate the cost for replacing your roof.

How much will my insurance cover for replacing my storm damaged roof?

Insurance typically will cover the entire cost for replacing a storm damaged roof. However, the deductible (usually about one per cent of the house's market value) sometimes brings down the pay out amount.

My neighbors are all getting new roofs replaced by their insurance, but my adjuster said I didn't have enough damage for a claim. What gives?

If you think you have damage, you should call your adjuster and request a reinspection. Insurance companies will in almost all instances send out a second inspector. An Alltex representative experienced in evaluating storm damage can give you a better idea about what to expect at no cost.

What are my payment options?

Alltex customers are not required to pay until the job is complete. Homeowners should be weary of contractors who ask for money up front.

How long does it take to install a new roof?

An experienced, professional crew can complete most homes in a day. Rarely would it take more than two days to complete a job. Homeowners should expect a thorough cleanup, with the contractor hauling away all debris when the job is done.

What about building permits?

Most cities and townships require building permits for new roof installation. The roofing contractor should take responsibility for obtaining the permit from the proper governing authority. Permits are not required for minor roof repairs.

Can I get an insurance discount?

Some insurance companies offer substantial discounts for installing "hail impact resistant" or "class IV fire rated shingles". These discounts can be as much as 30 per cent off homeowner insurance premiums for the proper shingle. Alltex is familiar with the materials and proper documentation by insurance companies.

What does a "warranty" really mean?

Roofing material manufacturers warranty the shingles against any manufacturing defects. In other words, if the shingle failed because of a defect in the manufacturing process, the material will be replaced at no charge. Manufacturers do not, however, warranty their products against storm damage. Alltex provides a “labor” warranty, which ensures the roofing materials are installed properly.

Can I tell if my roof will leak before a rain?

Most roof leaks are usually a surprise. There are a few things you can look for from the ground (Binoculars can help). Look to see if any shingles are missing due to wind or tree rubs. Check for cracks in the rubber boots that snug up around all the pipes that penetrate your roof. Also, make sure that all metal vent pipes have rainproof caps fastened on top. Look for debris (tree limbs, leaf build up) in valleys. Any of the above conditions should be corrected by a skilled roofing professional.


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Did you know...

Many homes over five years old have roofs that are under ventilated. Solutions include additional attic vents and adequate soffit ventilation. Other ventilation solutions include ridge vents and solar attic power vents.

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